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Antarctic GIS Services
Raytheon Polar Services Company and Principle Investigator
Customer Service Plan
2009-2010 Season
AGIC History and Purpose
The Antarctic Geospatial Information Center (AGIC G-434) is a National Science Foundation (NSF) funded event established in October 2007 to create, collect, distribute, and archive Antarctic geospatial information to serve the needs of the United States Antarctic Program (USAP) operations, research, and education communities. AGIC provides cartographic services, geospatial applications, data archiving and data delivery solutions for Antarctic geospatial data.
Primary contacts for AGIC are:
Brad Herried (On-ice Contact in December 2009)
Email: herried@gmail.com
Michelle LaRue, Geospatial Analyst (POC for RPSC)
Email: larue010@umn.edu
Office: 612-626-0505
Cell: 651-983-9937
Paul Morin, Director (Principle Investigator)
Email: lpaul@umn.edu
Cell: 612-978-2964
WEBSITE: www.agic.umn.edu
Services
The policy of AGIC is to develop and create maps requested by select RPSC personnel and NSF approved funded Principle Investigators. This includes RPSC divisions but not limited to Operations, Logistics, FEMC, and Science Support. Maps include traverse/route progress maps, sea ice extent maps, helo and fixed wing landing site maps, fuel cache location maps, ice road maps, hiking route maps, field camp location maps, environmental management, USAP stations, construction planning, surveyor, Field Safety Training (FSTP) and Search and Rescue (SAR) maps.
AGIC will not make souvenir maps for RPSC personnel or Principle Investigators (grantees).
AGIC will provide any geospatial analysis that may be necessary for work or planning in Antarctica including but not limited to distance/area calculations, change detection, statistical analysis, remote sensing, and GIS planning tools.
1. Map Requests during AGIC’s absence from McMurdo
a. Complete the “Map Request Form” and email the form to Michelle LaRue. The form is available on AGIC’s website. You will be notified of receipt of your request within 48 hours. Specific formats for delivery are found on the request form. Also, see Printing Maps below. Contact Michelle LaRue or Paul Morin with any questions or concerns regarding any map request.
b. Emergency SAR Situations: AGIC will be notified of a SAR map request only after the SAR leader has deemed a map required. The designated SAR map Point of Contact (POC) will be the Manager of Field Science Support, Brian Johnson, phone number 2545, pager # 845, and will relay pertinent information to both Michelle LaRue and Paul Morin. The requested map will be delivered by email to parties as specified by the SAR POC.
c. Printing Maps
i. RPSC Operations, FEMC, Science Support, Logistics, and all other divisions will plot their own maps in Building 175, please contact the FEMC administrator in building 175. Crary Lab and/or IT staff will plot only Grantee maps and SAR emergency maps in Crary Lab. Please contact the Crary IT Manager, Karen Joyce at 4177, and/or the Senior IT Analyst, Holly Troy at 4242 in Crary Lab. They will be the on-ice point of contacts in 2009-2010 for grantees only prior to Michelle LaRue’s arrival in mid December
ii. To minimize the need for printing maps on stations AGIC provides “pre-printing” services. Map requestors must have their maps identified, discussed, and finalized with AGIC at least 3 weeks prior to their individual deployment. AGIC will mail the printed maps to the requestor at their home institution, RPSC in Denver, or to a designated USAP station.
iii. AGIC does not provide plotting services at any USAP station. AGIC will provide products that can be printed on standard 8.5 x 11 printer or viewed on a computer screen. Other formats can be requested to the requestors’ specifications, however obtaining supplies, and monitoring the plotter/printer is the responsibility of the requestors.
2. Map Requests during AGIC’s deployment to McMurdo MID DEC 2009- LATE JAN 2010
a. Contact Brad Herried in Crary Lab. Please call Crary Lab Administrative Coordinator for Brad's office number.
b. AGIC student workers at the University of Minnesota will assist in the production of regular map requests (e.g., sea ice, route/traverse maps, etc.) These regular requests will follow the same procedure of contacting Michelle or Paul with updates to the map. Michelle or Paul will relay this information to students. Maps will be sent directly from the students to the list of appropriate recipients, including Michelle and Paul.
3. Finding and Viewing Data
a. Use of Global Mapper will be available to grantees in the Cray lab when the goal is to view data, and a map is not necessary. Crary IT will install this for grantees only on a Kiosk machine in Tele-sciences. Contact Karen Joyce or Holly Troy in the Crary Lab. AGIC will provide an instruction set for grantee users for this program.
4. 3. Privacy Statement
a. All AGIC employees are aware that some United States Antarctic Program (USAP) map information materials are sensitive in nature and understand that these items are to be kept confidential.
5. Contact for Questions and Concerns
a. For any geospatial map/data questions or concerns, please contact Michelle LaRue.
b. For any administrative questions or concerns, please contact Paul Morin